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Presents crucial info in this new laws with entire advice on advertisement concerns, confidentiality, public area contracts and tenders.
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ADVICE AND ASSISTANCE AND FEES 13. Where the applicant indicates that he or she is not prepared to pay the fee notified in any fees notice given to the applicant, the authority should consider whether there is any information that may be of interest to the applicant that is available free of charge. 14. e. cost threshold) the authority should consider providing an indication of what, if any, information could be provided within the cost ceiling. The authority should also consider advising the applicant that by reforming or re-focussing their request, information may be able to be supplied for a lower, or no, fee.
The Act confers a number of powers on him to enable him to carry out that duty specifically in relation to the Code. THOROGOOD PROFESSIONAL INSIGHTS 29 APPENDICES TO CHAPTER 2 PRACTICE RECOMMENDATIONS 6. If it appears to the Commissioner that the practice of a public authority in relation to the exercise of its functions under the Act does not conform with that proposed in this Code of Practice, he may give to the authority a recommendation, under section 48 (known as a ‘practice recommendation’), specifying the steps which should, in his opinion, be taken for promoting such conformity.
6. Staff working in public authorities in contact with the public should bear in mind that not everyone will be aware of the Act, or Regulations made under it, and they will need where appropriate to draw these to the attention of potential applicants who appear unaware of them. 7. Where a person is unable to frame his or her request in writing, the public authority should ensure that appropriate assistance is given to enable that person to make a request for information. Depending on the circumstances, consideration should be given to: • advising the person that another person or agency (such as a Citizens Advice Bureau) may be able to assist them with the application, or make the application on their behalf; THOROGOOD PROFESSIONAL INSIGHTS 34 APPENDICES TO CHAPTER 2 • in exceptional circumstances, offering to take a note of the application over the telephone and then send the note to the applicant for confirmation (in which case the written note of the telephone request, once verified by the applicant and returned, would constitute a written request for information and the statutory time limit for reply would begin when the written confirmation was received).