Download Achieving Competencies in Public Service: The Professional by James S. Bowman PDF

By James S. Bowman

Show description

Read Online or Download Achieving Competencies in Public Service: The Professional Edge, 2nd Edition PDF

Best professional books

Police Sergeant, Lieutenant, and Captain Promotion Exams

This is often the professional attempt prep you want to increase your profession. at any place your precinct is found, an outstanding rating at the advertising examination can help you reach a better rank. merchandising assessments attempt not just basic flair and police techniques, but in addition your decision-making, managerial, and supervisory abilities.

Computers in Psychiatry

At its center, a psychiatrists paintings is ready speaking. disasters in communique have resulted in well-publicised disasters in care. the recent applied sciences of communique can expectantly result in greater care. to grasp those hopes, besides the fact that, psychiatrists desire a machine booklet aimed toward clever pros, now not dummies.

First Aid for the Internal Medicine Boards (FIRST AID Specialty Boards)

The insider's advisor to acing the interior medication forums written via physicians who handed observe the confirmed First reduction formulation for examination good fortune! New FULL-COLOR layout! five big name DOODY'S evaluate "I want I had this publication while i used to be learning for my forums. it's definitely worth the cost for either examine for the forums and for a fast reference.

The PMP® Certification Exam Study Guide

The PMP® Certification examination research advisor enables the information and self belief had to in achieving the hugely wanted PMP® credential. overlaying the 9 wisdom parts and forty two techniques coated within the real exam, it includes greater than 500 questions, memorization video games, examine information, equations, and a thesaurus.

Additional info for Achieving Competencies in Public Service: The Professional Edge, 2nd Edition

Sample text

Companies have duties of loyalty to their shareholders, not to the country” (quoted in Klein 2007, 388). Balancing professionalism with politics and public interest with private interests requires artful juggling in a changing public service environment. Paradoxically, flat organizational structures, decentralized service delivery, employee empowerment, and virtual organizations (all part of the New Public Management movement, which began in the 1990s), simultaneously provide opportunities and threats for professional public servants.

While there was an increase in trust immediately following 9/11 (30 percent in 2000 vs. 64 percent in September 2001), just six years later a Gallup poll showed that levels of trust in the federal government were the lowest they had been in the previous decade (Jones 2007). Those in the public service can help to rebuild citizen confidence by further demonstrating to the populace that they are worthy of their trust. They can further reinforce confidence by ensuring that those delivering services— inside or outside of government—are in compliance with professional best practices.

Chances of success increase as they become better informed about the various decision-making processes in collaborating organizations, the values and interests of key stakeholders, the standard operating procedures of relevant institutions, and the extent of employee loyalty and commitment to organizational routines and goals. This requires familiarity with changes occurring in public service because government is privatizing and significant segments of the private sector are “governmentalizing” (Kettl 2000).

Download PDF sample

Rated 4.38 of 5 – based on 20 votes