Bread and Butter: What a Bunch of Bakers Taught Me About

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The original 30 books were condensed in 2000 (when what's known as ITIL v2 was launched) into a more manageable seven, each wrapped around a facet of IT management. Advancing from the expert to the master level does not require additional credits, but does require at least five years of IT domain work experience and an extensive usage of ITIL practices. [27] The complementary certifications also have point values, ranging from 0.5 to 1.5 credits, which can be applied towards ITIL Expert certification.

Pages: 213

Publisher: St. Martin's Press (April 1, 2011)

ISBN: B005E8AK2Q

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